UPDATE: Partial telephone network outage restored

Local News

UPDATE: Repairs have been completed regarding a partial telephone network outage that happened this weekend in Jo Daviess County.

The outage impacted prefixes 777 and 776, as well as 911 service.

A statement from the Jo Daviess County Sheriff’s Office says, as of 8 a.m. Sunday, “the AT&T Resolution Center advised that the outage occurred due to a cut cable and/or fiber.”

911 service has now been restored.

EARLIER UPDATE: The Jo Daviess County Sheriff’s Office has been advised of a telephone network outage that may affect phone and 911 service.

According to the sheriff’s office, network outages of this nature may prevent calls from reaching the 911 center in Galena.

Anyone with an emergency during this impairment is asked to attempt to utilize a landline, cell or internet-based phone service to contact the sheriff’s office at 815-777-2141 or a local police or fire department.

“Understand that not all facilities may be staffed during outages,” a news release says.

Stay tuned for updates.

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